You can return the used item within 30 days of delivery for a full refund. We will also cover the return shipping costs if the error is ours (you received the wrong or defective item, etc.).
You should receive your refund within four weeks of giving your package to the return carrier, but in many cases you will receive it faster. This time includes the transit time for receiving your return (5-10 business days), the processing time for your return once it is received (3-5 business days), and the time it takes for your bank to process your refund request (5-10 business days).
We will notify you via email once we have received and processed your returned item.
We ship to almost any address in the world. Please note that there are restrictions on some products and some items cannot be shipped to international destinations.
When you place an order, we estimate shipping and delivery dates for you based on item availability and shipping options you choose. Depending on the carrier you select, shipping date estimates may appear on the shipping quote page.
Please note that shipping rates for many items are based on weight. The weight of each item can be found on its detail page. To reflect the policies of the shipping companies used, all weights will be rounded up to the next pound.